Welcome to vDeskOnline – your hosted desktop solution
Please read this carefully before you begin using vDeskOnline
vDeskOnline is a cloud based solution providing you with a hosted desktop that works separately from your local device (Desktop / Laptop). vDeskOnline is designed to look and work just like a local device, however you can access vDeskOnline from any internet enabled device and at any time.
This ‘getting started’ guide provides a mandatory checklist to which we recommend you complete as soon as possible. Please use this checklist in conjunction with the online “Welcome to vDeskOnline” when you log on to vDeskOnline for the first time to complete the checklist.
□ Install Citrix Receiver
vDeskOnline runs from an application called Citrix Workspace. Ensure you have the latest version of Citrix Workspace installed on your local device, and check periodically for any updates. You can get the latest version of Citrix Workspace from https://www.citrix.com/downloads/workspace-app/.
□ Connect to vDeskOnline – your hosted desktop
You can access vDeskOnline via two ways; either via the Citrix Workspace application or a web browser. The web/server address is: go.vdeskonline.com. We recommend using Internet Explorer when connecting for the first time.
□ Access the online “Wecome to vDeskOnline” webpage to carry on with the below checklist
□ Change your default vDeskOnline password
□ Change your default Hosted Exchange (email) password
□ Setup Hosted Email Security (HES)
□ Setup Outlook for emails
Other areas to consider which are optional
□ How to set a default printer
□ How to add favourite programs to the taskbar
□ How to use basic vDeskOnline features