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Installing Citrix Workspace for Mac

INTRODUCTION

This guide will explain how to install vDeskOnline on a Mac based device.

SYSTEM REQUIREMENTS

A device with Mac OSX (excluding tablets and phones).

WHAT YOU MAY NEED & OTHER CONSIDERATIONS

• An internet connection
• Your vDeskOnline login details

Step One

Go to  https://www.citrix.com/en-gb/downloads/workspace-app/mac/workspace-app-for-mac-latest.html and download the latest version of Citrix Workspace for Mac.

Step Two

Run the file that has downloaded and complete the setup wizard. Please note, your Mac may ask for your local username and password to verify the install.

Step Three

Restart your local device.

Step Four

You can log on to Citrix via two ways; the workspace application or a web browser.

Application: You may be asked for a work email or server details. Please enter go.vdeskonline.com (if you are on v1-3) or citrix.vdeskonline.com (for v4) in the “server or email address” field.

If you are unsure which version you are on, please contact the IT-Logik support desk.. Then enter your vDeskOnline login details and you’re good to go.

Webpage: Simply copy and paste go.vdeskonline.com or citrix.vdeskonline.com, depending on which version of Citrix you are on, into your browser. You will be presented with a login page. Enter your vDeskOnline login details.

Step Five

When using vDeskOnline for the first time, you may asked to install Citrix Receiver.

If you are prompted with this message simply select the “Already Installed” option.

You may also be asked to open the Citrix Receiver Launcher. Simply select the checkbox that says “Remember my choice” and then open.

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vDeskOnline v4

Access your Citrix hosted desktop v4

Office365

Login to your Microsoft Office account

User Guides

Access various user guides

vDeskOnline v3

Access your Citrix hosted desktop v3

Hosted Email Security

Security settings for your hosted email accounts