Your workforce today is dynamic, they have the ability to adapt to whatever is thrown at them.
With many of your team no longer required to be solely office based, you need to provide the systems to support them, and your business, so you can all continue to prosper.
Discover what we have learnt over the years and what makes a multi-location operation succeed.
We have been developing our remote working technologies since 2011 and over the years we have put together an all-in-one package called vDeskOnline.
How does our vDeskOnline package benefit you and your business?
We believe every business requires a minimum set of IT services and solutions for your business to succeed, which is why we have put together the very basics to help you get started, but also grow and adapt to your business needs.
Below are a set of systems we feel every business needs, as well as some optional services, and at any point this can be swapped and changed based on your requirements.
Mandatory (our recommendation)
RDS or Citrix Hosted Desktops, one for every staff member, based on Windows 10 look & feel
At least one Virtual Private Server running Windows 2019 Server to manage end-user permissions and includes standard file & printer services
Online Backup services to backup all data held on your Virtual Private Server to 2 other datacentres in the UK for that extra piece of mind
Antivirus software protecting your Hosted Desktop\s & Virtual Private Server 24/7 from all know threats
Microsoft 365, which includes all your business emails, Microsoft Teams, and Microsoft Office apps
Hosted Email Security providing you and your business an extra layer security from common email threats
Centralised Email Signatures for that extra touch of class when sending emails out to your clients, ensuring all the emails have the same signature format across the whole business
Ongoing support, where our UK-based team of experts can provide the ongoing support and maintenance
Our Customers : The Ecology Consultancy
During the five years that IT-Logik have been supporting us I am yet to find a company who are as positive and professional when it comes to customer service. They have always put our needs and requests first and are extremely proactive and supportive. I would thoroughly recommend IT-Logik to any firm looking for competent IT consultants who really care and put your needs first.
Our Customers : Aldrich & Company
The IT-Logik team took over our IT support in February 2017 and since this date have provided a seamless service which has exceeded any expectations we had. We are continually surprised at their dedication, teamwork, knowledge and friendliness. No problem is too small for them, and the timely resolution of issues really helps us to run our business smoothly and professionally. The service they provide is everything we could wish for.
Our Customers : Allied Property Investments
We have known IT-Logik for many years having previously worked with them. When we decided to look for a new IT company, they immediately sprang to mind as they have always been so friendly and efficient. IT-Logik were able to recommend what service and equipment we needed. We felt that our previous IT company left those decisions up to us when we needed guidance. Furthermore, they are so friendly.
Our Customers : All In One Tours
All In One Tours are incoming tour operators offering B2B travel solutions for groups and have had IT services from IT-Logik since 2007. We wanted a company who could setup a reliable and cost efficient network to suit our needs with the flexibility to grow if and when necessary. Consisting of a server, desktops, network; unlimited consultation for hardware and software including backup solutions; all inclusive support on and off site. We found them to provide an efficient and reliable support service. I would recommend IT-Logik as they find suitable and cost effective IT solutions for medium sized companies such as ours.
Our Customers : Tribal Manufacturing
IT Logik have been our IT Support company since 2008 and we’d wholeheartedly recommend them as friendly, professional and fast to respond. We’ve been using their vDeskOnline since November 2011. The changeover from our old server was virtually seamless and it’s transformed the way we can work. Flexible and adaptable it means we can log on to our own desktops from pretty much anywhere on any computer, and it’s fast, secure and easy to use. We also have the reassurance that our Company data is continuously and securely backed up off site without us having to manage it. Invaluable, highly recommended!
Our Customers : Topaz Insurance
Topaz insurance have been trading for over 30 years, and decided to move their entire IT support to IT Logik in late 2008, shortly after IT Logik was formed. We are passionate about dealing with businesses that can provide good quality service, and are able to listen & understand our needs. The support we have received has enabled us to develop our business & structure it around the very fast moving financial environment we are in. Having just moved our system over to vDeskOnline, this will future proof us, and allow face to face meetings with clients in the comfort of their offices, whilst accessing their entice Insurance records, increasing the support they receive from us, an important edge over our rivals. IT Logik have been instrumental in helping our business to grow.
Our Customers : CKG Tax
With staff working in different locations and regularly working remotely means I needed a server. After speaking to IT-Logik and testing vDeskOnline I knew this was the way forward. The support received from Peter and Mark both in the set-up of the server and since has been second to none with the vast majority of support calls being answered there and then, professionally and with almost no disruption. I have no doubt that my business would not be where it is without IT-Logik taking care of my IT infrastructure. Very highly recommended.
Our Customers : LMC
They always keep you up-to-date and they have a great help desk system. I would recommend them without a shadow of a doubt, I think they are a fantastic company that have made my life so much easier.
Hampson Williams Architects are a small Architectural Practice who, like most in our profession are heavily dependent on IT support. Although Architects like to think of themselves as truly ‘Vitruvian’ we realised that IT support is one area in which detailed specialist knowledge is essential. We were recommended IT Logik and would not hesitate to recommend them to others in turn. They have successfully transformed our IT environment over the years offering a very professional and efficient service whilst remaining human and approachable – which is a rare combination indeed in the world of IT. They have also provided flexibility in terms of the support they offer as the nature of our business environment has changed and we look forward to expanding our practice under the IT umbrella of this totally professional outfit.
Our Customers : Eurban
We was in the process of moving to our current office 3 years ago, and it was very important to us that when we disconnected from our old office on the Friday, that everything would be up and running by Monday morning. IT-Logik was managing this transition. We got disconnected on Friday, and when we came to our office on Monday, it was almost like nothing had happened, everything was running the way we wanted.
IT-Logik are a one stop IT solution, in the same context as the councils refer to themselves as , “One stop shop.” Be it hardware, IT support as well as discussing a solution to a problem (best way to handle our expansion), they are very good and professional. They generate a ticket for all issues raised and they advise when the tickets are resolved. I do very much appreciate their speedily response to issues raised.