KB Answer

Got another Question?

10zig Dual Monitor Guide


This guide will provide you with the steps you need to take to enable dual screen monitors on the bases you have connected 2 monitors to the 10zig unit.




• Must ensure monitors are connected properly and switched on

Step One

First step is to select “Quit” on the go.vdeskonline.com log in page to take you back to the 10zig configuration area.

Step Two

Select “Display Configuration“.

Step Three

To change the main display i.e. the monitor that the log in page is displayed on, choose “Make this my main display“.

You can also adjust the resolution of the monitor from this screen if you’re having issues with the display.

Step Four

To change the left/right screen, select the secondary screen e.g. Display – DVI2, and change the order of the “Orientation of the Secondary Screen” i.e. right to left or left to right.

Step Five

You will be prompted for a restart, please do so.

Step Six

When the 10zig boots, you will be prompted with the below. Select “Yes” – it can take a couple of tries because sometimes the cursor does not show until a few seconds left.

Scroll to Top

Search the site

Access your portals

Service Desk Portal

Easily raise support tickets online


Access your Citrix hosted desktop


Login to your Microsoft Office account

Hosted Exchange

Access your Microsoft Exchange settings

Hosted Services CCP

Your hosted services and applications

Hosted Email Security

Security settings for your hosted email accounts