KB Answer

Got another Question?

DIY PC Health Check

INTRODUCTION

This PC health checklist has been created to help the end user carry out their own PC health check and it is only applicable for Windows based devices.

SYSTEM REQUIREMENTS

This checklist is only intended for Windows-based devices.

WHAT YOU MAY NEED & OTHER CONSIDERATIONS

• Various 3rd party tools highlighted throughout the checklist

Please Note

This document is provided for informational & guidance purposes only. IT-Logik Limited will not be held liable for any damage resulting from your actions when using the information provided in this checklist.

Basic Steps

□ Make sure Windows is up-to-date with the latest security updates

□ Make sure all your applications are up to date

□ Make sure all drivers are up to date

□ Clear up the C: drive with CCleaner

□ Check task manager (Ctrl + Alt + Delete) and close programs you are not using

□ Remove any bloatware or programs you are not using

□ Reboot desktop and check to see if issues have been resolved

Intermediate Steps

Complete the above and….

□ Run an Anti-Virus scan

□ Run Malware Bytes

□ If an issue has been detected, boot up your computer in safe mode, run the same software and remove the threats

□ Reboot desktop and check to see if issues have been resolved

Advanced Steps

Complete the above and….

□ Check Event Viewer (eventvwr.exe), through App, Setup, System, Security – look for errors

□ Clear logs in event viewer

□ Run msconfig and disable unneeded start up programs/services

□ Run a disk defragmentation (NEVER do this if you are using a SSD)

□ Check manufactures website for BIOS updates

□ Run Windows memory diagnostics

□ Reboot desktop and check to see if issues have been resolved

Scroll to Top

Search the site

Access your portals

Service Desk Portal

Easily raise support tickets online

vDeskOnline

Easily raise support tickets online

Office365

Login to your Microsoft Office account

Hosted Exchange

Access your Microsoft Exchange settings

Hosted Services CCP

Your hosted services and applications

Hosted Email Security

Security settings for your hosted email accounts