KB Answer

Got another Question?

Using Webmail


This guide will show you how to fully utilise our webmail platform for your hosted Exchange mailbox.


OWA works with all browsers.


• An internet connection

• Your mailbox details


This guide will show you how to:
– Log in
– Change your password
– Set up automatic replies
– Set up inbox rules
– Manage mobile devices

Logging In

Open your preferred web browser (e.g. Chrome, Internet Explorer) and go to the following website: owa.it-logik.com

Enter full username (email address) and password and click on sign-in.

If it’s your first time logging in, you will be prompted to enter your region details and time zone. Please enter these as appropriate.

Changing Your Password

You can change your password by clicking on the little cog in the top right corner and then selecting “Change password”.

Automatic Replies

In the same location as changing your password, you can set up automatic responses for if you’re out of the office or on annual leave. Simply click on the cog in the top right and select “Set automatic replies”.

Inbox Rules

You can also manage or create automatic rules to manage your mailbox. To do this, simply select on “Options” under the cog in the top right.

From here, select “Organize Email” and then “Inbox Rules”.

For help on creating rules, please see the below Microsoft guide:


Managing Mobile Devices

Another cool feature OWA offers you is the ability to manage the mobile devices your mailbox is set up on. If you go to “Options” under the cog in the top right and then select “Phone”, you will be able to see your devices.

This is useful as you can only set up your mailbox on 5 unique devices and if you have any old phones that you’ve forgotten to clear your mailbox from this can help!

Scroll to Top

Search the site

Access your portals

Service Desk Portal

Easily raise support tickets online


Access your Citrix hosted desktop


Login to your Microsoft Office account

Hosted Exchange

Access your Microsoft Exchange settings

Hosted Services CCP

Your hosted services and applications

Hosted Email Security

Security settings for your hosted email accounts